PATIENT SAFETY EDUCATION CAMPAIGN

Patient Education

SPEAK-UP PROGRAM

MISH Hospital and Clinics is a firm supporter of the Speak Up™ program, a national patient safety campaign developed by The Joint Commission* and the Centers for Medicare & Medicaid Services. Speak Up urges patients to help prevent health care errors by becoming active, involved and informed participants on their health care team. If you or your family has a safety concern, please Speak Up. The Speak Up program and MISH want to encourage patients to:

• Speak up if you have questions or concerns. If you still don’t understand, ask again. It’s your body and you have a right to know.

• Pay attention to the care you get. Always make sure you’re getting the right treatments and medicines by the right health care professionals. Don’t assume anything.

• Educate yourself about your illness. Learn about the medical tests you get, and your treatment plan.

• Ask a trusted family member or friend to be your advocate, advisor or supporter.

• Know what medicines you take and why you take them. Medicine errors are the most common health care mistakes.

• Use a hospital, clinic, or other type of health care organization that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission’s quality standards.

• Participate in all decisions about your treatment. You are the center of the health care team.

• Speak Up™ materials are intended for the public and have been put into a simplified (i.e., easy-to-read) format to reach a wider audience. They are not meant to be comprehensive statements of standards interpretation or other accreditation requirements, nor are they intended to represent evidence-based clinical practices or clinical practice guidelines.

* The Joint Commission, an independent, not-for-profit organization, is the nation’s oldest and largest standards-setting and accrediting body in health care.

VIDEOS:

• Speak-UP TM - VIDEO – To Prevent Infection

• Speak Up™ - VIDEO - Know Your Rights

• Speak Up™ - VIDEO - About Your Care

• Speak Up™ - VIDEO - About Your Pain

• Speak Up™ - VIDEO - Antibiotics Know The Facts

• Speak Up™ - VIDEO - Ask Your Advocate To Speak Up for You

• Speak Up™ - VIDEO - At Home

• Speak Up™ - VIDEO - At the Doctors Office

• Speak Up™ - VIDEO - Avoid a Return Trip to the Hospital

• Speak Up™ - VIDEO - Preparing For Surgery

• Speak Up™ - VIDEO - Prevent Errors in Your Care

• Speak Up™ - VIDEO - Prevent the Spread of Infection

• Speak Up™ - VIDEO - Reduce the Risk of Falling

• Speak Up™ - VIDEO - Take Medication Safely

BROCHURES:

• Speak Up: Right ID, Right Care

• Speak Up: About Your Care

• Speak Up: Help Avoid Mistakes in Your Surgery

• Speak Up: Anesthesia and Sedation

• Speak Up: Antibiotics Know the Facts

• Speak Up: Help avoid mistakes with your Medications

• Speak Up: X-rays, MRIs and Other Medical Imaging Tests

• Speak Up: 5 Things you can do to prevent infections

INFECTION :

In healthcare, controlling the spread of infection is a team effort. Please review the provided materials below. Be informed, Be empowered and Be prepared:

Be informed

• Patient empowerment – Healthcare associated infections

Contagious Infections - Isolation Precautions

• BROCHURE - How to reduce the spread of contagious disease

• PRESENTATION - How to reduce the spread of contagious disease

Long Term Access Lines – what you need to know

• PRESENTATION – Line associated blood infections

HAND HYGIENE :

Hand Hygiene is the single most important and easiest thing that all of us can do in the fight for infection control.

• Patient Fact Sheet

• Patient Brochure

• Protect yourself

ADMISSION TO THE HOSPITAL:

Please watch this video as part of your preparation for surgery or once you have been admitted to the hospital. This video summarizes our efforts in keeping you safe during your stay in the hospital. The goal of the video is to empower and educate you on how you can help us make your stay even safer.

VIDEO - What you want to know when being admitted

FALL PREVENTION :

Each year, millions of older people—those 65 and older—fall. In fact, more than one out of four older people falls each year, but less than half tell their doctor. Falling once doubles your chances of falling again. Many falls do not cause injuries. But one out of five falls does cause a serious injury such as a broken bone or a head injury. These injuries can make it hard for a person to get around, do everyday activities, or live on their own. Many people who fall, even if they’re not injured, become afraid of falling. This fear may cause a person to cut down on their everyday activities. When a person is less active, they become weaker and this increases their chances of falling further.

Please review the materials provided below to help you better understand Falls and how to prevent them and ultimately get your life back:

• STEADI - How to Stay Independent

• STEADI - For Caregivers

• STEADI - What you can do to prevent falls

• STEADI - Home Fall Safety Checklist

• STEADI - Chair Rise Exercise

• STEADI - Postural Hypotension & Falls

• Fact Sheet - Risk Factors for Falls

• Fact Sheet - Medications Linked to Falls

• Fact Sheet - Osteoporosis falls & fractures

• Fact Sheet – Osteoarthritis

• Fact Sheet - 6 Steps to Protect Your Older Loved One

• Check List – Fall Safety Checklist

ANTICOAGULATION (blood thinning) :

Below is a guide to taking anticoagulation medication, and important information that you may need to know about your anticoagulation medication.

GENERAL: Stopping anticoagulants before surgery guide

Warfarin

• HANDOUT – General Coumadin Stop – Restart Guide

• HANDOUT – Vitamin K in the Diet and Coumadin

• HANDOUT – Needed Anticoagulation Information at your fingertips

• Treatment with Warfarin

• Dosing calendar

• Vitamin K content of food

• USDA: Vitamin K Content of Selected Foods

• National Nutrient Database for Standard Reference (Vitamin K) USDA

Bridging of patients on warfarin

• Inpatient Bridging for Patients on Warfarin

• Inpatient Bridging - Patient Instruction Form

• Outpatient Bridging for Patients on Warfarin

• Outpatient Bridging - Patient Instruction Form

Direct Oral Anticoagulants

• (DOACs)Patient Education Comparison

Apixaban (Eliquis)

• FDA Patient medication guide

• Treatment with apixaban

Betrixaban (Bevyxxa)

• FDA Patient medication guide

Dabigatran (Pradaxa)

• FDA Patient medication guideTreatment with dabigatran

Edoxaban (Savaysa)

• Patient medication guide

Enoxaprin (Lovenox)

• Treatment with enoxaparin

Rivaroxaban (Xarelto)

• FDA Patient medication guide

• Treatment with rivaroxaban

Direct Oral Anticoagulants (DOACs)

• DOAC Patient Education Comparison

Venous Thromboembolism

• Preventing Blood Clots: while you are in the hospital

• Treating Blood Clots: deep vein thrombosis (DVT) and pulmonary embolism (PE) and how they are treated

Other

• How to give yourself a subcutaneous (SQ) injection

• Medicines to avoid before surgery

• Herbal products: what warfarin patients need to know

• Preventing and treating nosebleeds

• Wearing compression stockings When to call your anticoagulation clinic

• Memory aids in taking medications

• When to call your Anticoagulation Clinic

DEPRESSION (Major Depressive Disorder) :

• General Patient Information

• National Suicide Prevention Lifeline

• Lifeline: 1-800-273-8255

• Make a Safety Plan

SUBSTANCE ABUSE:

• General Patient Information

• Substance abuse Resource Guide

• Tobacco Abuse Resource Guide

PAIN MANAGEMENT:

Acute Pain Management

• Key terms in pain management

• Managing acute pain

• Common medications used to manage pain

Chronic Pain Management

• Management of chronic pain

Opioid Overdose :

• Scope of the problem

• General Safety Advice

• 5 essential steps for 1st responders

• Useful resources

LINE CARE (long-term access lines)

• PICC Line – Patient Line Care Instructions

• Implanted Ports – Patient Information Booklet

Groshung Catheter – Patient Information Booklet

Quit Smoking 

• KanQuit

• Treatment Options