Good care, for everyone who walks in
MISH Hospital and Clinics was built on a straightforward belief: everyone deserves the chance to live a healthy life, and where you come from should have nothing to do with the care you get. That belief shapes how we hire, how we treat people, and what we do when a patient's real problem isn't a medical one.
Three commitments
Care that fits the person
Culturally sensitive care isn't a slogan — it's asking the right questions, listening to the answer, and not assuming. If English isn't your first language, or something about your care doesn't fit your circumstances, tell us and we'll adjust.
Closing gaps we can measure
Health inequities show up in outcomes, not intentions. We look at ours, and where a group of patients is doing worse than another, that's the work — not a statement about it.
The problems behind the problem
A prescription doesn't help much if you can't afford food, can't get to a follow-up, or have nowhere safe to go home to. If that's where you are, say so — there's help below, and asking us is not an imposition.
Crisis lines
Free, confidential, every hour of every day. You do not need to be a MISH patient to call any of these.
988 Suicide & Crisis Lifeline. Call or text 988, for yourself or someone you're worried about. Veterans press 1.
Crisis Text Line. Text HOME to 741741 to reach a trained counsellor by message instead of voice.
Emergency. If anyone is in immediate physical danger, call 911 or go to the nearest emergency department.
Abuse, violence and exploitation
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National Domestic Violence Hotline — 1-800-799-7233
Twenty-four hours, confidential, in more than 200 languages. TTY 1-800-787-3224.
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National Sexual Assault Hotline — 1-800-656-4673
Run by RAINN. Connects you to a trained staff member at a local provider.
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Kansas Child Abuse & Neglect Hotline — 1-800-922-5330
Kansas Department for Children and Families. To report concerns about a child's safety.
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National Human Trafficking Hotline — 1-888-373-7888
Twenty-four hours. You can also text 233733.
Help with food, housing, bills and transport
Two services will find what's available near you faster and more accurately than any list we could keep current. Start with one of them.
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A real person, free and confidential, who will find local help with food, rent, utilities, childcare and more. Also at 211.org.
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Enter your ZIP code and see free and reduced-cost programmes nearby, sorted by what you need.
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Our own county. Financial assistance, case management and community resources, with an office here in Lenexa.
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Where Kansas residents apply for SNAP, including help completing the application.
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Harvesters — the Community Food Network
Regional food bank for north-eastern Kansas and north-western Missouri, supplying pantries across the metro.
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Health coverage and subsidy eligibility. For Kansas Medicaid, ask us about KanCare.
If you're not sure where to start, ask anyone on your care team. Sorting this out is part of your care, not separate from it.
A workplace for all
We value and respect employees and physicians of all backgrounds, identities and abilities. Our staff and medical team reflect the communities we serve, and that isn't incidental — a team that shares its patients' experience asks better questions and misses less.
MISH does not discriminate on the basis of race, colour, national origin, age, disability or sex in its health programmes or in employment.
If something about your care didn't fit
Language, access, being treated differently — we'd rather know. It's the only way any of this improves.
Mish Hospital was established with a fundamental belief in providing every individual with the opportunity to lead a healthy life. Our commitment lies in offering our members access to top-notch, cost-effective healthcare and insurance solutions under one roof. Placing our members at the forefront, we continuously innovate in areas such as develop practical tools to empower individuals in managing their health effectively.
Our workforce and medical professionals mirror the rich diversity of the communities we cater to. We are dedicated to combating health inequities and disparities by delivering culturally sensitive and fair healthcare to all our members